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Shipping and delivery
You are able to order and receive your package from everywhere in the word. We are now applying the policy that you are able to get a free delivery by purchasing more than $65. With the order that is less than the standard, you have to pay fee for shipping. The cost will be up to your desired location and your package size. The detail fee for this service will be noticed after you finish your order. We will show you every cases that affects the result of the total shipping fee. We guarantee for you that all the shipping fee that you are incured from buying products in Foot.Pillow is lowest in the recent market situation.
Returns
You are able to return items bought NO MORE THAN 3 DAYS. The item returned could be the one that you are not satisfied about its look in reality, its quality, its fit, etc. We just receive returned items that still have our price tag and have faults that is caused by the producer. ANY PRODUCTS THAT ARE ON SALE OR NOT FOLLOW OUR POLICY WILL NOT BE ACCEPTED TO RETURN!
HOW IT WORKS
Common Returns Questions
What items are returnable?
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Items delivered within 30 days.
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All tags attached.
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Package intact.
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Unused products.
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Item is within 30 days of purchase.
What items are non-refundable?
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Items marked as final sale.
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Free gifts or promotional items with retail value.
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Original shipping charges except in cases where we have made a shipping error.
Is it easy to return items?
Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.
How soon will I receive my store credit?
Once your items are inspected by the store, you'll receive your gift card typically within 48 hours.
Payment Methods
We are now accepting cash or direct cash transfer only. With the customer who come direct to the store, we take the cash. With the customer who buys online, we accept the money transfer through our bank account. Moreover, you can order a COD ( Cash On Delivery ) if you desire.
Money Transfer
Tutorial
Step 1: Choose your desired product.
Step 2: Send the amount of money of your choosen products to the account:
Vietcombank Thu Do
Nguyen Thanh Hang
0451000409310
Step 3: Write the content of money transfering, including: name of the product, number of that products, name of your Facebook account, your detail address and your phone number.
Step 4: Send the confirmed paper from the bank to our Facebook page.
Contact Us
For any other issues, you can get in touch with us on:
Mobile phone number: 0988943999 ( From 6am to 8pm )
Instant Message
Instagram Direct: foot.pillow
Facebook Page: https://www.facebook.com/foot.pillow/
We will reply your requirements as soon as possible!